Shipping
• Free standard shipping on orders over $90
• All custom products are made to order
• Once production begins, orders can no longer be changed or cancelled
Returns & Refunds
Because each blanket is personalized specifically with your chosen family name, custom products are final sale and cannot be returned or exchanged.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, contact us within 7 days with a photo of the issue. We’ll remake and resend it at no cost.
Personalization Accuracy
Your blanket is created using the exact family name you enter at checkout. Please double-check all spelling before placing your order, as personalized orders cannot be changed once production begins.